Business Writing Skills

Who Should Attend

This is a one-day course for people who are required to write clear and readable documents and e-mails. Participants will learn how to write, and how to revise and refine their own and others’ writing.

Learning Objectives

Upon completion of this course, you will:

  • Know how to produce effective written correspondence
  • Understand how to assess and write to the audience
  • Know how to review and revise documents

Course Overview

Communication Essentials

  • Hearing
  • Understanding
  • Agreeing
  • Acting

Writing Essentials

  • Simple Language
  • Limit number of ideas
  • Irrelevant Restrictions
  • Consistency
  • Information in Order
  • Precision
  • Irrelevant Conditionals


Organizing and Delivering Information

  • Direct Approach
  • The Controlling Idea
  • Concluding
  • Giving Adequate Information
  • Constructing effective paragraphs


Connecting Writer and Reader

  • Consider the Audience
  • Effective Use of Acronyms
  • Eliminating Redundancy in written documents.

Good Sentence Structure

Guidelines for Reviewing Documents

  • Writing and Revising
  • Collaborative Writing