Technical Writing in Regulated Industries

Who Should Attend

This is a one-day course for people who must write within regulated environments. This course is helpful for those who must work with documentation and understand the broad range of reporting that the industry requires.

Learning Objectives

On completion of this course, participants will:

  • Know how to produce effective written correspondence
  • Understand how to assess and write to the audience
  • Know how to review and revise documents


Session 1: Communication Essentials

This session provides participants with an understanding of the challenges of communicating effectively to a non specialist audience.

  • Hearing, Understanding, Agreeing, Acting                            EXERCISE


Session 2 Guidelines for writing Process Documents

This session introduces participants to the fundamental principles of good technical writing

  • Simple Language
  • Limit the Number of Ideas
  • Using Conditionals (Should / Could / Would)
  • Irrelevant Restrictions
  • Information in Order
  • Precision
  • Consistency                                                                             EXERCISE
  • Effective Presentation of Numerical Data


Session 3 Organizing and Delivering Financial Information

This session informs participants how to structure their ideas into distinct points and how to effectively communicate points and supporting information

  • Dealing with terms and acronyms
  • Using The Direct Approach                                                    EXERCISE
  • Using The Controlling Idea                                                    EXERCISE
  • Constructing effective paragraphs
  • Elevator Pitch


Session 4: Writing Style

  • Weak Verbs
  • Ponderous Nouns
  • Parallelism
  • Intensive Adverbs
  • Misplaced Modifiers
  • Logical references

 


Session 5:  Document Review

In this session course participants will review the updated proposals prepared in Session 6 for compliance with the best practice Technical Writing principles introduced earlier on the course.

  • Document review                                                                    EXERCISE


Review and Close

Participants will be required to prepare a personal action plan indicating how they plan to introduce the principles and techniques learned on the course to their day-to-day roles.