Performance Appraisal


This programme is designed to give individuals the skills and abilities to prepare and carry out an effective performance appraisal with your staff.


By the end of the programme, participants will be able to:

  • Give effective feedback
  • Handling difficult messages
  • Setting realistic goals and expectations
  • Supporting other people’s career development
  • Using acknowledgment and praise
  • Seeing other people’s views
  • Dealing with your and other’s feelings
  • Building morale and setting boundaries
    Programme Outline/ Day
    Step 1: What is Performance Management

  • The benefits of performance management
  • Setting attainable goals and expectations
  • Effects to individual and team of not carrying out appraisals
  • What an effective performance appraisal looks like Exercise
    Step 2: Preparing for an appraisal

  • Reviewing an individual performance goals Exercise
  • Soliciting feedback from various sources
  • Choosing a template to collate and give effective feedback Exercise
  • Setting time aside for preparation and for the appraisal
    Step 3: Carrying out an effective appraisal

  • Choosing the right location and time
  • Giving effective feedback Exercise
  • Dealing with conflict situations
  • Dealing with difficult issues Exercise
  • Dealing with the individuals feelings
  • Setting boundaries
  • Using praise and acknowledgement
    Step 4: Follow up and future appraisals 

  • Setting you and the individual up for success Exercise
  • Creating future goals and regular follow up expectations
  • Building for the future Exercise
    Review and Close

    Targeted Audience

    Individuals who want to prepare and carry out effective performance appraisals with their staff.

    Duration – 1 day