Aim:
This programme is designed to give individuals the skills and abilities to prepare and carry out an effective performance appraisal with your staff.
Objectives:
By the end of the programme, participants will be able to:
Give effective feedback
Handling difficult messages
Setting realistic goals and expectations
Supporting other people’s career development
Using acknowledgment and praise
Seeing other people’s views
Dealing with your and other’s feelings
Building morale and setting boundaries
Programme Outline/ Day
Step 1: What is Performance Management
The benefits of performance management
Setting attainable goals and expectations
Effects to individual and team of not carrying out appraisals
What an effective performance appraisal looks like Exercise
Step 2: Preparing for an appraisal
Reviewing an individual performance goals Exercise
Soliciting feedback from various sources
Choosing a template to collate and give effective feedback Exercise
Setting time aside for preparation and for the appraisal
Step 3: Carrying out an effective appraisal
Choosing the right location and time
Giving effective feedback Exercise
Dealing with conflict situations
Dealing with difficult issues Exercise
Dealing with the individuals feelings
Setting boundaries
Using praise and acknowledgement
Step 4: Follow up and future appraisals
Setting you and the individual up for success Exercise
Creating future goals and regular follow up expectations
Building for the future Exercise
Review and Close
Targeted Audience
Individuals who want to prepare and carry out effective performance appraisals with their staff.
Duration – 1 day